Privacy Policy

Last updated: January 2026

Introduction

RentWell ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at spacefixtester.pro and interact with our rental storage solutions advisory services.

We serve renters navigating lease restrictions and storage challenges. Understanding how we handle your personal data is essential to our transparent relationship with you. Please read this policy carefully. If you do not agree with our practices, please do not use our services.

Information We Collect

We collect information in several ways to provide you with personalized storage solutions advice and improve your experience:

Information You Provide Directly

• Contact Forms: When you request a Renter Design Consultation or inquire about lease-compliant storage solutions, we collect your name, email address, phone number, and details about your rental space constraints and storage challenges.
• Lease Compliance Inquiries: If you submit questions about specific lease terms or installation concerns, we may collect information about your rental agreement and property details to provide accurate guidance.
• Communication: When you email us or contact us via phone, we retain copies of your messages and our responses to serve you better and maintain service records.
• Feedback and Testimonials: If you share before-and-after photos, case examples, or feedback about our solutions, we may use this information with your consent to improve our services and content.

Information Collected Automatically

• Website Analytics: We may use analytics tools to understand how visitors interact with our site, including pages visited, time spent, referral sources, and general geographic location (city/region level). This helps us improve our diagnostic flowcharts and content structure.
• Cookies and Similar Technologies: Our website may use cookies and similar tracking technologies to remember your preferences, maintain session information, and analyze site performance. These are primarily functional and analytical cookies; we do not use invasive tracking for advertising purposes.
• Device Information: We may collect information about your device type, browser, operating system, and IP address to optimize our site's performance and security.
• Usage Patterns: We track which storage solution categories, installation guides, and landlord communication templates you access to personalize future recommendations.

Purposes of Data Collection and Use

We use the information we collect for the following legitimate purposes:

• To provide personalized Renter Design Consultations matching your lease constraints to tested storage solutions.
• To deliver lease compliance guidance and installation confidence resources tailored to your rental situation.
• To respond to your inquiries, support requests, and feedback about our advisory services.
• To improve our website, diagnostic tools, and content based on how renters interact with our platform.
• To send you updates about new storage solution guides, lease compliance resources, or service improvements (only with your consent where required by law).
• To prevent fraud, maintain security, and comply with legal obligations.
• To analyze aggregate trends and usage patterns to refine our problem-first positioning and solution mapping.

Sharing of Information

RentWell does not sell or rent your personal data to third parties. However, we may share information in limited circumstances:

• Service Providers: We may engage third-party processors (such as email service providers, hosting providers, or analytics platforms) who assist us in delivering our services. These processors are contractually bound to use your data only as necessary to support RentWell's operations and are required to maintain confidentiality.
• Legal Compliance: We may disclose your information if required by law, court order, or government request, or if we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.
• Business Transfer: If RentWell is acquired, merged, or substantially reorganized, your information may be transferred as part of that transaction. We will notify you of any such change and any choices you may have regarding your data.
• Aggregate Data: We may share anonymized, aggregated insights about renter storage challenges and lease compliance trends with partners or in public content, provided such sharing does not identify you personally.

Data Retention

We retain your personal data only as long as necessary to provide our services, fulfill your requests, and comply with legal obligations:

• Consultation Records: Information from your Renter Design Consultation is retained for 2 years to support follow-up guidance and service improvement, unless you request deletion sooner.
• Contact Communications: Email and phone communications are retained for 1 year for customer service and dispute resolution purposes.
• Analytics Data: Aggregated analytics information is retained for up to 12 months to identify trends and optimize our platform.
• Legal Holds: If required by law or legal proceedings, we may retain data longer than our standard retention periods.

You may request deletion of your personal data at any time by contacting us, subject to legal and contractual obligations to retain certain information.

Your Rights and Choices

Depending on your location and applicable law, you may have the following rights regarding your personal data:

• Right to Access: You may request a copy of the personal data we hold about you.
• Right to Correction: You may request that we correct inaccurate or incomplete information.
• Right to Deletion: You may request deletion of your personal data, subject to certain legal exceptions.
• Right to Restrict Processing: You may request that we limit how we use your data in certain circumstances.
• Right to Object: You may object to certain processing activities, including direct marketing communications.
• Right to Data Portability: You may request your data in a structured, commonly used format for transfer to another service provider.
• Right to Withdraw Consent: If we process your data based on your consent, you may withdraw that consent at any time.

To exercise any of these rights, please contact us using the information provided in the Contact Us section below. We will respond to your request within 30 days or as required by applicable law.

Data Protection and Security

RentWell takes the security of your personal data seriously. We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure HTTPS encryption for data transmitted to and from our website.
• Restricted access to personal data by authorized personnel only.
• Regular security assessments and updates to our systems.
• Confidentiality agreements with service providers and employees.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security. You use our services at your own risk, and you are responsible for maintaining the confidentiality of any passwords or account credentials.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience and gather analytics:

• Essential Cookies: These are necessary for the website to function properly, such as maintaining your session and security.
• Analytical Cookies: We use these to understand how visitors use our site, which helps us improve our diagnostic flowcharts, installation guides, and content structure.
• Preference Cookies: These remember your choices, such as language preferences or previously viewed solution categories.

Most web browsers allow you to control cookies through their settings. You can choose to disable cookies, but this may limit your ability to use certain features of our website. For more information about cookies, visit www.allaboutcookies.org.

Third-Party Links

Our website may contain links to third-party websites, such as landlord resources, rental agreement templates, or product retailers. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party websites before providing your personal information. This Privacy Policy applies only to information collected through RentWell's website and services.

Children's Privacy

RentWell's services are designed for adult renters and are not intended for children under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will delete such information promptly. If you believe we have collected information from a child, please contact us immediately.

International Data Transfers

RentWell is based in Turkey (Beyoğlu, Marmara Region). Your personal data may be processed and stored in Turkey or transferred to other countries where we or our service providers operate. By using our services, you consent to the transfer of your information to countries outside your country of residence, which may have different data protection laws. We ensure that such transfers comply with applicable data protection regulations, including the Turkish Personal Data Protection Law (Kişisel Verileri Koruma Kanunu - KVKK).

Compliance with Turkish Data Protection Law

RentWell complies with the Turkish Personal Data Protection Law (KVKK) and related regulations. Under KVKK, you have rights including access to your data, correction, deletion, and objection to processing. We process your data lawfully and transparently, with clear purposes and appropriate safeguards. If you have concerns about our data practices or wish to exercise your KVKK rights, please contact our Data Protection Officer or the designated contact below.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by posting the updated policy on our website and updating the "Last updated" date at the top of this page. Your continued use of our services following the posting of changes constitutes your acceptance of the updated Privacy Policy. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have questions about this Privacy Policy, wish to exercise your data rights, or have concerns about our privacy practices, please contact us:

We will respond to your inquiry within 30 days or as required by applicable law. If you are not satisfied with our response, you may have the right to lodge a complaint with the Turkish Personal Data Protection Authority (Kişisel Verileri Koruma Kurumu - KVKK).